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Kaisergarten Hotel Deidesheim
A hotel that stands for the love of the Palatinate and offers comfortable exclusivity to business travelers, relaxation seekers and pleasure seekers alike.
Easily accessible via the wine route and yet within walking distance of the tranquil historic town center, 85 rooms and suites with modern, timeless interiors invite you to arrive and stay. To the side of the hotel, vineyards gently rise up towards the Palatinate Forest and nestle the Kaisergarten in a pleasant green setting.
The hotel includes the RIVA restaurant, which surprises with its various areas and séparées with a pleasant feel-good atmosphere. The most popular location in the summer months remains the Mediterranean-style atrium garden, which offers peace, space and retreat.
Rooms Division
Manager
Felix Hanselmann
…has been part of the company since 2012 and was therefore there live when the hotel opened in May 2013, i.e. from the very beginning. He has been loyal to the Kaisergarten ever since and welcomes long-time regulars and newcomers alike.
I am grateful and happy to work in what I personally consider to be the most beautiful hotel in the Palatinate. The Kaisergarten is my passion, and it is important to me to reach guests and employees alike with this feeling.
Reception team
Felix Hanselmann
Rooms Division Manager
…since 2012 the staatl. stamped. Assistant for Hotel Management loyal to the Kaisergarten.
The Palatinate native has traveled a lot professionally, but has returned home after 5 years in Berlin and 4 years in Karlsruhe. What luck for us! In his free time, he still prefers to be on tour: either on his motorcycle or even in Asia.
I am grateful and happy to work in what I personally consider to be the most beautiful hotel in the Palatinate. The Kaisergarten is my passion, and it is important to me to reach guests and employees alike with this feeling.
Stefan Zaczkiewicz
Front Office Manager
…has been part of the team since November 2021 and has been standing behind our two hotels Kaisergarten Deidesheim and Ketschauer Hof with great pride ever since.
He sees himself as a family man. So it’s no wonder that he spends most of his free time with his three girls.
He takes time out for himself by mountain biking in the Palatinate Forest or cheering on FC Bayern in the stadium.
I would check in and/or dine with us anytime. And that's exactly what I do from time to time and I really enjoy it: being a guest in my own home!
Dominik Urschel
Deput. Front Office Manager
…you can rely on him and have done so since his first day at the Kaisergarten in 2013. It is written all over his face that he takes great pleasure in his contact with guests. For him, the Hotel Kaisergarten is one of the most modern hotels in the region.
For him, life is pleasure, and he has hit the nail on the head with the Kaisergarten. Enjoyment is also a top priority for him in his private life. Above all, he enjoys having a good time with his husband, friends and family.
I really appreciate the good teamwork here at the company - this applies to my team colleagues as well as across all departments. This makes the job really fun!
Carina Madeleine Beutler
Receptionist
…joined us directly after her training and has been working at the Kaisergarten reception since August 2023. Check-in, check-out, invoicing and all the other details that are part of the varied daily routine…
and in all of this, her main focus is solely on the guest, whether on the phone, by e-mail or in personal contact.
Since starting with us, she has been discovering new hikes in the vineyards and enjoying cozy evenings with regional winemakers from the region.
The outstanding reputation and a number of personal. Recommendations led me here.
Clara Strange_CR
Receptionist
…has heard a lot of good things about our company through private contacts, has often been a guest at RIVA, so that, as she says herself, it was “her heart’s desire” to join us directly after her training, in August 2024.
She loves contact with guests, grew up speaking German/English and therefore fits perfectly into the reception team.
In her free time, she loves to be in the outdoor with her dog.
I've heard so many great things about the company by word of mouth. Now I'm part of the team myself!
Marc Bode
Night Manager
…could fill a book with his experiences. And not just because he has been with us since 2014, but also because something special always happens in a hotel at night. The regional daily newspaper “Rheinpfalz” recently came to the same conclusion and conducted a really entertaining interview with him on the subject.
During the day, our “Nighty”, as he is known to his colleagues, looks after his two daughters and also impresses friends and family as an amateur juggler.
I can fully identify with our corporate philosophy. I want to offer my guests the best, and that is the Kaisergarten.
Housekeeping team
Gregor Macek
Managing Director Tip-Top
…the external service provider and managing director of Tip-Top is a trained hotel specialist. He is pleased to keep in touch with the hotel industry through us. He knows the Kaisergarten like the back of his hand, having already cleaned sample rooms on the construction site in the early days of 2012. Over the years, he has grown fond of Kaisergarten as a reliable business partner and appreciates the loyal and long-term cooperation. One of his core tasks at our hotel is to release cleaned rooms to reception for the next check-in. He also schedules our special requests for basic or special cleaning.
In addition to his job, he volunteers for projects at the animal shelter. Animals, and dogs in particular, are his passion. Time and again, he takes older four-legged friends with him, lovingly nurses them back to health and gives them a home in their final years.
He also loves meeting friends, going out to eat together and traveling.
Thank you, dear Gregor, for your loyalty, which is anything but self-evident! You and your team are part of the Kaisergarten!
I am happy to see happy guests, I want to fulfill their wishes and have nice conversations. I like the interior of the Hotel Kaisergarten, which radiates warmth and comfort despite its modern furnishings. I get on wonderfully with all the departments in the company and feel like I "belong", which is why I've been here for so long.
Daria Krawczyk
Housekeeper
…has been with Tip-Top since 2015 and has been the property manager at Kaisergarten since 2017. She therefore takes on the classic position of housekeeper in our hotel. A reliable housekeeping team of 6 to 14 employees is needed for a total of 85 rooms. Most of the tip-top ladies have also been at the Kaisergarten for many years, so they know the ins and outs of our hotel.
In her role as housekeeper, Daria Krawczyk sees herself as the “interface” between her tip-top team and our hotel reception. She carries out the final inspection of the cleaned rooms; everything has to be spotless before a guest enters the room. The curtains are gently plucked back into shape, newspapers are laid out symmetrically, water bottles are aligned exactly with the label facing the guest… A lot of detailed hand movements that guests notice with appreciation as they enter. And all this has to fit into the daily schedule so that guests can enter their room on time at 3 p.m. and promptly feel at home
It is important to her that her job allows for a healthy work-life balance. She has found that in her job, she says, she can combine her work with her private life/family. In her free time, she enjoys reading books and keeping fit with sport.
Although I am employed by Tip-Top, I feel part of the Kaisergarten team. I want our guests to have an unforgettable stay - my part is to prepare a feel-good room for you.
Building services team
Markus Pfahler
Head of building services
…he has been part of the group for over two decades! We are all the more pleased that he has been with our hotel since August 2023. The trained master electrician is responsible for the building services of both hotels and the four restaurants belonging to them.
He keeps fit with mountain sports and relaxes in his garden.
I literally "slipped into" this position. In the meantime, I've arrived here really well and feel comfortable. In my team of four, everyone can do something different and we complement each other perfectly.
Julian Metz
Gardener in the building services team
…has been at the Hotel Kaisergarten since July 2023 and is responsible for the entire outdoor area, i.e. the garden, the parking lots and everything else around it.
In his spare time, he is passionate about fencing, creates 3D models on the computer and is in the process of winning back his Ukrainian sweetheart.
I really enjoy working here because I really appreciate the warmth among my colleagues. I am allowed to take responsibility for my area of work independently and I have a lot of freedom to help shape it. That makes my work fun!
Administration team
Ralf Ole Leidner
Managing Director
…has been Managing Director of Ketschauer Hof GmbH since April 2022.
He sees himself as a host, a troubleshooter, but above all as a philanthropist.
Satisfied employees are his top priority. “Unconventional” say some, “courageous” say others.
He remains true to himself, has been in the business for far too long and knows that it is right to stay the course: “Happy guests come naturally when my employees are satisfied and happy.”
The Ketschauer Hof GmbH is so incredibly exciting and versatile in its overall offer, like no other hotel I know. I also have great employees, and I really enjoy my job here with them!
Tim Reuter
Asst. Hotel Manager
He has been with the company since 2014 and is the point of contact for guests and employees alike. His core areas are Reservations & Room Rates, Revenue & Yield Management, Controlling and IT.
As a native of Speyer, he enjoys jogging and looks forward to welcoming his wife Jenny and cat Tony home after work.
Our two hotels are incredibly versatile and unique. I am currently pushing ahead with digitalization so that guests can experience a modern "guest journey" from the moment they make their reservation until after their departure.
Nicole Hochgesang
Personnel Officer
…the trained automotive saleswoman in the premium segment has been with us since 2022 via lateral entry. The “premium segment” has remained with her – but now in the hotel business.
Solution-oriented in recruiting, cordial in initial contact, empathetic in all matters concerning employees and trainees.
Her role in the company is an important piece of the puzzle for the establishment and further development of a corporate culture that stands for appreciation.
The "Personnel" area is exciting and responsible. I love coming to work every day...it's not difficult with this breathtaking ambience!
Iryna Claude
Head of Accounting
…a numbers man through and through. This is what it takes for a company like Ketschauer Hof GmbH to precisely record the total monetary movements and at the same time forecast further economic development. The trained financial accountant has been part of the team since 2019 and her meticulousness and passion for numbers have made her indispensable.
I am proud of my role at Ketschauer Hof. I really feel at home in this house with its good team spirit!
Susanne Pagel
Accounting - currently on parental leave
…has been part of the Ketschauer Hof team since November 2023. She already knows the hospitality industry from her previous career, having worked at the Steigenberger Hotel for a long time. For her, the new start at Ketschauer Hof is a kind of “coming home”, partly because she lives just around the corner. She is responsible for the accounts payable part of the accounting department and supports her colleague Iryna Claude as best she can.
Ketschauer Hof GmbH is a major employer in the region and enjoys an excellent reputation. I'm looking forward to what awaits me here. I still want to learn a lot and gain experience, and the Ketschauer Hof is just right for me.
Marketing & Beauty Team
Christine Rubick
Head of Marketing
…after 14 years of publishing as a career changer joined the hotel. With her eye for beautiful detail, she has been responsible for the holistic print and online communication of the GmbH since 2018. She appreciates the good ideas that come from the team and loves to give them form, to visualize them. This requires words that resonate. Colors that work. Pictures that speak. Paper that feels good.
The best ideas come to you in nature, jogging in the Palatinate Forest, on hiking tours with the family…
I see my task as giving space to this wonderful ensemble. He deserves to be seen by the world.
Leonie Becker
Social Media Manager
…has been preparing the Instagram & Facebook channels of the GmbH since April 2023 and ensures an authentic appearance.
The freelancer is easy to recognize: always with her camera, always ready for a good shoot!
I particularly like it here because I can work with so many different people. That is unique!
Birgit Jünger
Press spokeswoman
The owner of juenger_media_ has been working as press spokeswoman for Ketschauer Hof GmbH since January 2023. Thanks to the freelancer, there is a lot to read about us in the print and online press.
The woman of words can also be a woman of action: In her free time, she likes to swap her pen for a paintbrush and co. and takes care of beautifying your home.
The team spirit here is unique - there is simply a great atmosphere for everyone.
Melanie Richter
Floristry & Decoration
…has been with the company since May 2023 and is responsible for everything beautiful on the table, windowsill and co.
in all outlets.
As a trained herbal educator, she feels
feel at home in nature.
It gives me great pleasure to be able to contribute and develop independently here. I leave my "fingerprint" with my floristic pieces, and I am proud of that.